How to Join Tax-Aide
The first step is to register with AARP Foundation as a Tax-Aide volunteer. Click the link below to start the process. We will then contact you with what's next.
If you are interested in becoming a Counselor and were unable to attend one of our Orientations that were held earlier in the fall (2017) but are interested in the content please see the box below.
If you were not able to attend in person, you may view a recording of the New Counselor Orientation by clicking the link below. It was recorded October 25, 2017 at 9:00 a.m.
If you are interested, but still have questions, Thank you in advance and please send an email to:
and someone will contact you. Please include your computer skill level, which position you are interested in, your name, your email address, and your phone number.
Interested In Being A Tax-Aide Volunteer?
We always need new volunteers to be tax counselors and client facilitators during the tax season. Each year in and around The Villages we help more than ten thousand people with their tax returns and other tax related issues. You will be part of an outstanding team that makes a real contribution in our community.
During the ten-week tax season we ask our volunteers to work two days a week at our sites in and around The Villages. We will provide the training you need and the equipment. For new counselors the training is home reading and exercises beginning in the fall and five class days in January. For returning counselors training is usually three days. All volunteers are certified by the IRS as part of the training program. We’ll make sure you are well prepared to help our clients.
Client Facilitators are the people who greet the taxpayers, sign them in, make sure they have all the documents they need and in the right order, and make appointments. The training for New Client Facilitators is 2 days the first year, 1 day for returning.
Answers to frequently asked questions:
You do not need to be a resident of The Villages or a member of AARP. A number of our counselors and client facilitators are seasonal residents.
You do not need to be retired but working full time would be difficult with our working hours.
Basic computer skills are required for the program. We will teach you how to how to use the tax software but it really helps if you are comfortable using a computer.
You don’t need to be a tax professional, we will teach you all the tax law that you will need to know. In addition, we always have experienced counselors available to answer questions. We do, of course, encourage retired tax professionals to join the program.
Volunteers do not receive any compensation for their services but the program does cover approved travel expenses.
Tax-Aide volunteers come from all walks of life and all interests. Volunteers can be any age and we have counselors from their fifties to their eighties. What is important is an interest in helping others and making a difference in the community.